Support Center
support.nrkmedia.com
Support team online · Avg response under 30 min

How can we help?

Support for the systems we built for you. POS, CCTV, biometric access, network, ERP, HR & payroll, cloud, broadcast — if NRK Media installed it, we keep it running.

What we support
POS · CCTV · Biometric & Access · Network · ERP & CRM · HR & Payroll · Cloud & Servers · Broadcast
Critical · within 4h
High · within 8h
Medium · within 24h
Low · within 72h
1
What kind of service do you need?
Pick the team that handles your issue.
2
Tell us about the issue
More detail helps us route and resolve faster.
A short, descriptive title. Max 120 characters.
Tells our technician where to go and which equipment to bring.
Equipment model/ID, error messages, and the time the issue started all help. If it affects a live broadcast, say so.
Click to upload or drag & drop
Images and videos up to 10 MB each · max 5 files
A photo of an error message or a quick video of the issue helps us resolve faster.
Low
Minor inconvenience
Medium
Workaround exists
High
Blocking work
Critical
System down / event
3
Your contact information
So our technician can reach you about this ticket.
Anyone here will get emailed when your ticket is received and on every status update (assigned, in progress, resolved, closed). Up to 5 addresses.

Need urgent help right now? Call +63 936 939 6515 (24/7)

Common Questions